Nar Customer Services to serve subscribers during strict quarantine regime

Nar Customer Services to serve subscribers during strict quarantine regime
# 08 June 2020 11:45 (UTC +04:00)

Nar will continue to provide enhanced service to its customers amid the decision by the Operational Headquarters under the Cabinet of Ministers on restriction of the population to leave their places of residence on weekends to prevent the recent increase in coronavirus infection in the country, Nar told APA.

Thus, subscribers can get prompt answers to their inquiries without leaving home from Call Center (777), which operates online and 24/7. The mobile operator will also be serving its subscribers through the official social media channels (Facebook, Instagram and Twitter). In addition, subscribers can easily manage their accounts through ‘Nar +’ app which allows to perform a range of important operations in seconds and responds immediately to incoming requests.

It should be noted that Nar considers it its responsibility to ensure the safety of its customers, to provide uninterrupted high-quality service to customers through all channels.

Note that Azerfon” LLC (Nar trademark) started its operations on March 21, 2007, and within a short period of time became one of the leading companies of the telecommunications and mobile communication industry of Azerbaijan. The ‘Nar’ brand name was selected as the symbol that resembles the cohesion of the rich cultural and historical heritage of Azerbaijan with the modern life. Being the first operator in the country to introduce the 3G technology, Nar provides the customers with a wide 4G network coverage. With a large network of over 8700 base stations, covering 93 % of the country’s territory (except for the occupied territories), Nar provides more than 2.3 million subscribers with the highest quality services.

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