The AirHelp air passenger rights experts ranked world's airlines according to which airlines offer the best service, fly on time, and treat passengers fairly if problems occur, APA-Economics reports citing The AirHelp.
The score calculated according to on-time performance, service quality, claim processing.
They gather arrival and departure statistics for every plane and calculate how many of an airline's flights are on schedule. AirHelp experts surveyed thousands of air passengers around the world and asked them to rate the food, comfort and crew of their most used airlines. Claim processing relates to how efficiently airlines handle compensation claims, including how long it takes them to pay out.